Contact us Customer service: 0800 1388 388
0800 840 4949

There are 23 articles with this tag

Citizens Advice claim broadband customers are 'held captive'

Broadband customers in the UK are having to pay fees of up to £625 to change their supplier early, even if they have experienced slow speeds, persi...

Ofcom releases internet safety measure report

Ofcom has released its report on the latest network level filtering methods put in place by the UK’s biggest broadband providers, in order to preve...

Ofcom sets new targets for Openreach

From 1st July, Openreach will need to keep to a new strict set of rules laid out by Ofcom. Engineers will need to repair at least 70% of all broadb...

The average UK broadband speed reaches 17.8Mb

According to the latest research from Ofcom, the UK's communications regulator, the average superfast broadband speed has increased to around 17Mb,...

Ofcom releases its Annual Plan for the next year

Ofcom, the UK's communication regulator, has announced its priorities for the next year as part of its Annual Plan. We take a look at how Ofcom's w...

Ofcom looks into in-flight use of 3G and 4G mobile data

Ofcom has launched a new consultation that aims to allow the use of both 3G and 4G based smartphones and tablets while travelling by air on a licen...

New Ofcom guidance on mid-contract price hikes starts tomorrow

From tomorrow, any customers taking out a new landline, broadband or mobile contract, will be allowed to cancel their service without penalty if th...

Ofcom believes the UK is "ready for game streaming"

Following the recent announcement of Sony's PlayStation Now service at CES, both Ofcom and game streaming specialist OnLive have gone on record say...

Daily broadband and TV news roundup: 10th Jan 2014

In today's broadband and TV news, Sky shaves 25 percent off all its TV packages when bought online, Ofcom invites members of the public to free con...

36% of British viewers watch TV content online

Recent research by communications regulator Ofcom has revealed UK consumers are now even more likely to watch content online. NOW TV is giving UK c...

Ofcom aims to improve mobile broadband bandwidth

Ofcom has marked out various spectrum bands that could be used to provide 3G, 4G and even a new 5G network. The rearranged bands could be enough to...

Ofcom awards Cambridge and Scarborough TV stations licences to broadcast

Two TV stations in Cambridge and Scarborough have become the next Local TV channels to be awarded a licences to broadcast by the independant commun...

Ofcom announce superfast broadband is available in 73% of homes in the UK

The fibre broadband roll-out has reached over 73% of British homes and businesses according to a report recently released by Ofcom. The amount of p...

Mid week broadband news brief

There's a lot going on in broadband land this week: BT has been a busy ISP - it's made 220Mb superfast broadband available and snagged a £35m contr...

Sky Broadband and Talk provides best customer service

A recent Ofcom customer service report, published in December 2012, found Sky Broadband and Talk to provide the most effective support.

Search articles

Call & Switch

Call our FREE Switching Service &
we'll find the best deal for you.

Call us 0800 840 4949

Call for free advice and to switch providers

0800 840 4949

Calls are free from a landline

On a mobile? Call 0203 092 5174 for standard rates

Our call centre is now closed, we'll reopen tomorrow at 8am

You can: