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Virgin Media provider guide

Virgin Media is one of the UK's biggest broadband, home phone and digital TV providers. As well as supplying cable TV with premium channels and on demand content, Virgin Media also operates its own fibre optic broadband network, offering superfast internet. Read our provider guide to see if Virgin Media is the right ISP for you.

By on June 04, 2014 at 12:00 PM
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Virgin Media provider guide

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About Virgin Media

Virgin Media offers the fastest broadband speed of any widely avaialble UK network. It's cable service is capable of downloading data at speeds of up to 152Mb, way in excess of many of its competitors. It is also the first UK network to offer a quad-play package, adding a SIM only mobile phone deal to its unlimited broadband, Cable TV service and home phone bundle.

A brief history of Virgin Media
  • 2006 - Virgin Media was formed with the merger of NTL, Telewest and Virgin Mobile UK
  • 2008 - Virgin Media starts supplying superfast fibre optic broadband
  • 2009 - Virgin Media provides superfast internet and cable TV services with speeds up to 50MB
  • 2012 - Virgin Media starts doubling the 'up to' speeds for its broadband customers
  • 2013 - Virgin Media becomes part of Liberty Global, the biggest cable operator in the world
  • 2014 - Virgin Media offers the UK's first quad-play bundle

Virgin Media services

Mobile phone

Virgin Media's mobile phone service uses EE, one of the UK's biggest mobile networks with over 99% coverage over the UK. 

You can add a 12 month SIM only contact to any one of the networks new big bundles for as little as £5 extra a month, all you need to choose is the amount of data you need.

£5/month: Unlimited minutes and texts plus 250MB of data.

£8/month: Unlimited minutes and texts plus 1GB of data.

Cable broadband

Virgin Media operates its own cable broadband network with specially-designed fibre optic cables that transmit signals at lightning speeds, giving you a better browsing and downloading experience.

Because the network doesn't require access to a phone line, you can take out any one of the superfast broadband packages as part of the new Big Bundles or as a standalone service with no need to pay line rental. 

All Virgin Media broadband packages come with unlimited data, so you never have to worry about running up a large bill, regardless of how many shows you watch on Netflix or BBC iPlayer.

Virgin Media broadband up to 50Mbps

Superfast yet affordable broadband

Available with: Big Easy

Virgin Media up to 50Mbps broadband is great for...

  • Web browsing and email
  • Online shopping and Youtube videos
  • Social networking and video calls
  • Streaming movies and TV shows online

Virgin Media broadband up to 100Mbps

Speedy broadband for everyone

Available with: Big Bang

Virgin Media up to 100Mbps broadband is great for...

  • Web browsing and email
  • Online shopping and Youtube videos
  • Social networking and video calls
  • Streaming HD movies and TV shows online
  • Large households with lots of internet users

Virgin Media broadband up to 152Mbps

The ultimate superfast broadband package

Available with: Big Kahuna, Big Daddy

Virgin Media up to 152Mbps broadband is good for...

  • Web browsing and email
  • Online shopping and Youtube videos
  • Social networking and video calls
  • Streaming HD movies and TV shows online
  • Quickly downloading large files
  • Large households with lots of internet users all downloading and streaming at once

For more information, read our Virgin Media broadband buyers' guide

Cable TV

Virgin Media's TiVo digital TV service is the only cable TV service currently available in the UK, and one of the most popular options for telly addicts and movie buffs. With up to 1TB of storage space for recording all your favourite shows, and the option to access over 260 channels plus on demand and catch up TV services, TiVo is sure to keep the kids (and the big kids!) entertained for hours at a time.

Virgin Media TV M

Available with: Big Easy

  • 60+ channels, 10 HD channels
  • Access to the Virgin TV anywhere app
  • Catch up TV, including BBC iPlayer
  • Pay per view movies
  • 500GB TiVo Box

Virgin Media TV M+

Available with: Big Bang

  • 130+ channels, 11 HD channels
  • Access to the Virgin TV anywhere app
  • Catch up TV, including BBC iPlayer
  • Sky On Demand catch up & box sets
  • 500GB TiVo Box
  • 10 Sky channels
  • Pay per view movies
  • 500GB TiVo Box

Virgin Media TV XL

Available with: Big Kahuna, Big Daddy

  •  230+ channels, 43 HD channels
  • Access to the Virgin TV anywhere app
  • Catch up TV, including BBC iPlayer
  • Sky On Demand catch up & box sets
  • 500GB TiVo Box
  • 14 Sky channels
  • Pay per view movies
  • 500GB TiVo Box

For more information about TiVo, read our Virgin Media TV buyers' guide

Home Phone

Virgin Media M Talk Weekends

  • Unlimited UK landline weekend calls
  • Free calls to Virgin Media Directory Enquiries on 118 110

Virgin Media L Talk Evenings and Weekends

  • Unlimited UK landline weekend calls
  • Unlimited UK landline evening calls
  • Inclusive evening calls to Virgin Mobile and 0870 numbers
  • Free calls to Virgin Media Directory Enquiries on 118 110

Virgin Media XL Talk Unlimited

  • Unlimited UK landline anytime calls
  • Unlimited anytime calls to Virgin Mobile and 0870 numbers
  • Free calls to Virgin Media Directory Enquiries on 118 110

Virgin Media XXL Talk Unlimited Extra

  • Unlimited UK landline anytime calls
  • Unlimited anytime calls to Virgin Mobile and 0870 numbers
  • Unlimited anytime calls to UK mobiles
  • Unlimited anytime calls to 0845 numbers
  • Free calls to Virgin Media Directory Enquiries on 118 110

Our recommended Virgin Media broadband, phone and TV package:

41441

More information about Virgin Media:

If you need any further help comparing Virgin Media deals, call our free, no-obligation Switching Service, available 7 days a week.

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