Contact us Customer service: 0800 1388 388
0800 542 4704

TalkTalk broadband buyer's guide

TalkTalk broadband is one of the UK's most popular internet packages. This handy FAQ will help you compare TalkTalk broadband deals and make the most of your TalkTalk service, from maximising speeds to managing your connection.

By on June 05, 2014 at 16:26 PM
Guides
Providers
TalkTalk broadband buyer's guide

What is TalkTalk broadband?

TalkTalk broadband is a home internet service with free security and standard or superfast speeds up to 76MB, depending on your package. With dramatic discounts often available, TalkTalk broadband offers great value for money, but is it the right service for you?

View all TalkTalk broadband deals

Benefits of TalkTalk broadband:

  • It's very affordable - SimplyBroadband packages start from £3.50 plus line rental
  • Free internet security - TalkTalk Homesafe keeps your family safe online at a network level
  • Standard or superfast - choose ADSL or superfast fibre broadband with speeds up to 76Mb
  • Wide availability - TalkTalk broadband is available across most of the UK.

How do I choose a TalkTalk broadband package?

TalkTalk offers broadband packages with three different internet speeds: up to 16MB, up to 38MB and up to 76MB. All three options include completely unlimited data, so you can surf, browse and download as much as you like without having to worry about adding more to your regular monthly bill.

All TalkTalk broadband packages

Up to 16MB TalkTalk broadband

Monthly Cost:

*Price excludes £15.95 line rental.

Up to 16MB broadband is good for...

  • Email, web browsing and online shopping
  • Streaming videos via YouTube, BBC iPlayer, 4OD or Netflix
  • Social networking
Up to 38MB TalkTalk broadband

Monthly Cost:

*Prices exclude £15.95 line rental.

Up to 38MB broadband is good for...

  • Email, web browsing and online shopping
  • Social networking and video chats via Skype or Google Hangouts
  • Streaming HD videos via YouTube, BBC iPlayer, 4OD or Netflix
  • Downloading larger files like HD movies or full TV shows
Up to 76MB TalkTalk broadband

Monthly Cost:

*Price excludes £15.95 line rental.

Up to 76MB broadband is good for...

  • Email, web browsing and online shopping
  • Social networking and video chats via Skype or Google Hangouts
  • Streaming HD videos via YouTube, BBC iPlayer, 4OD or Netflix
  • Downloading larger files like HD movies or full TV shows
  • Multiple heavy internet users online all browsing, downloading and surfing at the same time

If you aren't sure which TalkTalk broadband package is right for you, give Simplifydigital's friendly Broadband Experts a call on 0870 444 1820. They're available 7 days a week to help you switch to the best available broadband deal in your area.

I'm ready to switch, how do I move to TalkTalk broadband?

  • Check that the TalkTalk deal you want to switch to is available in your area
  • Sign up to the service and book a TalkTalk installation date
  • Let your current supplier know that you are leaving and ask them to supply you with your MAC code
  • Tell TalkTalk your MAC code, so that it can transfer across your existing phone number
  • Make sure to tell your current supplier the exact installation date for your new service, so that they don't cancel your existing service before your new broadband kicks in, otherwise you might end up with a few days in between connections

Call for free advice and to switch providers

0800 542 4704

Calls are free from a landline

On a mobile? Call 0203 620 7478 for standard rates

Our call centre is now closed, we'll reopen tomorrow at 8am

You can: