Contact us Customer service: 0800 1388 388
0800 840 4949

BT NetProtectPlus FAQ

BT broadband customers can protect their devices and data with BT NetProtect Plus, an advanced online security programme powered by McAfee security. Firewall, virus, spyware and identity theft protection are included, as well as an email phishing scam warning system and parental controls to help you keep your family secure online. Find out how to get BT NetProtect Plus in this handy FAQ.

By on June 11, 2014 at 16:30 PM
FAQs
Providers
BT NetProtectPlus FAQ

BT NetProtect Plus keeps your family, devices, files and personal data safe online. It's an advanced security suite powered by McAfee security and optimised for BT Broadband, to help you go online without the worry and keep intruders off your computer.

NetProtect Plus will protect up to 7 PCs or Macs at once, and there's a handy Network Manager to make sure all computers on your network are fully protected. The SiteAdvisor tool will guide you away from unsecure websites with a traffic-light rating system that will help you spot potential threats, and the powerful firewall is a secure barrier against viruses, spyware and intruders.

With so many security threats in the news lately, powerful online security protection has never been more important. NetProtect Plus is a safety net that warns you against email phishing scams, protects you against identiy theft and offers you the additional features you need to keep your family safe online, like parental controls.

You can log into BT Parental Controls using your My BT account and set protection on a device-by-device level for all your children's devices, whether they are connected at home or to one of BT's 5 million UK Wi-Fi hotspots. You can set your filter level to suit your family and specify what should and shouldn't be blocked for specific family members.

How do I get BT NetProtect Plus?

BT NetProtect Plus is free for BT Broadband Extra and BT Infinity Extra customers, as well as customers with unlimited BT Infinity and Broadband Extra packages, or those on BT Total Broadband Option 2 or 3. If you are on a different BT broadband package you can add BT NetProtect Plus to your package for £3.49/month and get the first month free.

Get BT broadband with NetProtect Plus

 

Your main PC or Mac will need to meet BT's minimum system requirements in order for you to use BT NetProtect Plus, which can be seen on the NetProtect Plus website.

Call for free advice and to switch providers

0800 840 4949

Calls are free from a landline

On a mobile? Call 0203 092 5174 for standard rates

Our call centre is now closed, we'll reopen tomorrow at 8am

You can: