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BT Cloud FAQ: How to get free, secure online storage from BT

BT broadband customers get free access to BT Cloud, a secure online storage facility for files and photos that lets you back up, access and share your content from virtually anywhere. We take a look at BT Cloud, tell you how you can get it and what the benefits are.

By on June 11, 2014 at 16:00 PM
BT Cloud FAQ: How to get free, secure online storage from BT

BT Cloud is a free online storage facility for BT broadband customers. It lets you securely access and store a huge variety of files including photos, videos and documents, from almost anywhere. As soon as your BT broadband service is activated you can sign up to BT Cloud and start backing up your files, all you need to do is log in or sign up to My BT and you're good to go.

What are the benefits of BT Cloud?

BT Cloud gives you peace of mind that your precious family photos, important work or school documents and private information is securely and automatically backed up, accessible and protected. The auto backup service works in the background, so you don't have to remember to perform backups yourself, and you can recall up to 5 previous versions of a file - so if you're working on a presentation and make a mistake, or you accidentally delete some important information, you can roll back to the previous version.

BT cloud interfaceAccess is both easy and secure. You can stream content directly to your compatible Android, iOS or Windows Phone 8 device using the BT Cloud application, and mark files as 'Offline' and view them even when you have no internet connection. You can attach up to 50 devices to a single BT Cloud account, so there's no need to worry about running out of available attachments.

As well as being able to upload files to the BT Cloud Sync folder via smartphone, PC, Mac or the web, you can also use BT Cloud to share content with family and friends, via email, Facebook or Twitter. You can allow them to download or stream copies, and turn off sharing at any time.

How do I get BT Cloud?

BT Cloud is one of the included benefits with BT broadband packages. When you sign up to standard BT broadband or superfast BT Infinity, you can log into your My BT account online and sign up for BT Cloud, then download the free BT Cloud apps for your smartphone and tablet for easy sharing and uploading of the content on all your devices.

BT Unlimited Broadband Extra and Unlimited BT Infinity 2 customers get 50GB of free BT Cloud storage, and all other BT broadband customers start off with 5GB of free storage, but you can upgrade your BT Cloud account for more.

Upgrading your BT Cloud account

If you find you are regularly filling up the free allowance you can add more space to your BT Cloud account for a small monthly fee. For just £3/month you can add an extra 50GB of storage, while £9/month will increase your storage by a whopping 500GB.

The new amount will stack on top of your free space, so customers with standard by broadband can get access to 55GB of space for £3/month


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