Announced today, Sky has been named 2013 winner of the 'Best TV
Provider' and 'Best Value TV, Broadband & Home Phone'
categories in the Simplifydigital Customer Choice Awards, which
recognise the best UK digital services based on customer
Simplifydigital, an Ofcom-accredited switching service for
digital TV, home phone and broadband, used a comprehensive survey
to obtain insight into the satisfaction of over 900 customers who
had switched to a new provider within the last 12 months using its
free, independent telephone switching service.
Charlie Ponsonby, CEO of Simplifydigital, commented on Sky
winning Best TV Provider and Best Value TV, Broadband & Home
Phone in the third annual Customer Choice Awards:
"Sky remains our customers' preferred choice for TV,
reflecting their breadth of content; commitment to HD; and
important differentiators like Sky Go and the Sky Atlantic channel.
Sky continues to deliver a great value budget TV, broadband and
home phone bundle and is a worthy winner."
Note to editors
About the awards
Using a standardised email survey with both tick-boxes and free
text feedback areas, Simplifydigital's Data Team obtained genuine
insight into customers' real experiences before, during and after
installation. They found that, on average, over 86% of
respondents were generally satisfied with their provider, while 90%
were satisfied with their broadband speeds.
Winners in other categories:
- Virgin Media: Best Superfast Broadband and
Best Premium TV, Broadband & Phone
- TalkTalk TV: Simplifydigital 2013 Innovation
Plusnet: Best Value Broadband deal
Simplifydigital is an Ofcom-accredited "Switching Support"
service for digital TV, home phone and broadband. Its friendly
experts are on-hand seven days a week to provide answers to all
your questions in plain English, find the best deal available at
your address by searching over 11,000 packages from leading
providers, and be there to help make sure that the installation and
set-up goes smoothly. On average saves
customers £278 pa by finding them better deals.
Customers call its London-based experts free or use the online
service at www.simplifydigital.co.uk.
--- ENDS ---
Charlotte Brown, Simplifydigital
DD: 0208 735 8352