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Simplifydigital reveals the 2015 Customer Choice Award winners

The results are in and the winners have been chosen. It’s now time to reveal which providers British consumers believe should be recognised for their outstanding value, customer service and digital TV service.

By on August 11, 2015 at 12:00 PM
News
Broadband
Simplifydigital reveals the 2015 Customer Choice Award winners

Virgin Media

Virgin Media's cable broadband service is still the first choice for many who are looking for incredible download speeds as well as a consistent, reliable service. That's why Virgin Media has been rated as the number one provider by our customers.

  • Number One Customer Rated Provider: 70% of Virgin Media customers asked rated the service from the supplier as either excellent or good.
  • Best Superfast Broadband & Phone provider: The above result also meant that Virgin Media was rated higher than any other provider by fibre broadband customers.

Our recommended Virgin Media deal

40288

Plusnet

Having continued to invest strongly in customer support, for the second year running Plusnet has topped our chart as the best for both customer service and value for money.

  • Best Value Broadband & Phone provider: 65% of Plusnet customers asked rated their package as either good or excellent value for money.
  • Best Customer Service: 64% of customers asked rated Plusnet's customer service as either excellent or good.

Our recommended Plusnet deal

41711

TalkTalk

TalkTalk is still the UK's top choice for budget triple play bundles. Customers can now pick up fantastic home phone, broadband and digital TV for just £10/month plus line rental!

  • Best Value Broadband, Home Phone and Digital TV Provider: 51% of TalkTalk's home phone, TV and broadband customers asked rated their service as either excellent or good value for money.

Our recommended TalkTalk deal

41380

Sky

As the UK's largest pay-TV broadcaster, it's no surprise that Sky topped all of our polls for the best digital TV service. Customer continue to appreciate it's fantastic range of channels as well as huge range of content available on demand.

  • Best Digital TV Service: Sky topped the charts for Best range of channels (83% rated as either excellent or good), Best on demand or catch-up TV service (82% rated as either excellent or good) and most reliable TV service (84% rated as either excellent or good)

Our recommended Sky deal

43053

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