Virgin Media's cable broadband service is still the first choice
for many who are looking for incredible download speeds as well as
a consistent, reliable service. That's why Virgin Media has been
rated as the number one provider by our customers.
- Number One Customer Rated Provider: 70% of
Virgin Media customers asked rated the service from the supplier as
either excellent or good.
- Best Superfast Broadband & Phone provider:
The above result also meant that Virgin Media was rated higher than
any other provider by fibre broadband customers.
Our recommended Virgin Media deal
Having continued to invest strongly in customer support, for the
second year running Plusnet has topped our chart as the best for
both customer service and value for money.
- Best Value Broadband & Phone provider: 65%
of Plusnet customers asked rated their package as either good or
excellent value for money.
- Best Customer Service: 64% of customers asked
rated Plusnet's customer service as either excellent or good.
Our recommended Plusnet deal
TalkTalk is still the UK's top choice for budget triple play
bundles. Customers can now pick up fantastic home phone, broadband
and digital TV for just £10/month plus line rental!
- Best Value Broadband, Home Phone and Digital TV
Provider: 51% of TalkTalk's home phone, TV and broadband
customers asked rated their service as either excellent or good
value for money.
Our recommended TalkTalk deal
As the UK's largest pay-TV broadcaster, it's no surprise that
Sky topped all of our polls for the best digital TV service.
Customer continue to appreciate it's fantastic range of channels as
well as huge range of content available on demand.
- Best Digital TV Service: Sky topped the charts
for Best range of channels (83% rated as either excellent or good),
Best on demand or catch-up TV service (82% rated as either
excellent or good) and most reliable TV service (84% rated as
either excellent or good)
Our recommended Sky deal