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Sky releases the new Sky Service app

The latest app from Sky gives customers more control over their account wherever and whenever they need it. Customers will be able to access everything from their bills to their settings, directly from a mobile phone.

By on July 25, 2014 at 12:00 PM
News
Broadband
Sky releases the new Sky Service app

Sky has launched a brand new app, giving its customers a new way to take control of their accounts. The Sky Service app lets users check their bill, change their settings and manage engineer's visits all in one place, wherever they are, from a range of iOS and Android powered devices.

The app is designed to be the first point of call for any queries you might have about your broadband, digital TV or home phone service. Whether you want to pay a bill or simply change your Sky TV pin, the app allows you to update your account with a few simple taps.

Even if you have a problem the app can't solve, you'll be given the right number to speak with a Sky advisor who'll be happy to help. If there's more than a two minute wait, there's also an option of getting a call back later in the day.

Chris Stylianou, Managing Director - Customer Service Group, said:

We're always looking for ways to improve our customer service and make our customers' lives easier and we think the new Sky Service app is a great way to help them save time. Our customers can now check engineer appointments and view and pay their bill whenever it suits them, without having to call us.

The app is available for iPhones running iOS 7 and higher via the app store and Android powered devices running 4.0 and higher. Sky are planning to continue to support the app, potentially adding more devices in the future as well as further enhancements.

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