Who is Ofcom?
Ofcom is the company in charge of making sure that broadband,
digital TV, mobile phone and even postal service customers are
treated correctly and fairly. They ensure UK consumers are
protected from scams, or any practices that could be deemed as
underhanded, as well making sure our communications market remains
as up to date and as competitive as possible.
Because of Ofcom's involvement in the UK's communications
services, you can be sure that every broadband and mobile supplier
will be giving you the best value for money. Simplifydigital is
proud to be one of just six sites who have been completely Ofcom accredited for their price comparison
service, meaning you can trust us to always deliver you the right
information about the best broadband packages currently
What will Ofcom be doing this year?
Ofcom recently released its 2014/15 Annual Plan, which outlines
what the communications regulator will be prioritising for the next
year. Its plans have been broken up into separate categories, but
each one will be given the same importance.
Ofcom's list of priorities
- Promote effective competition and informed
choice: Number one on the list for Ofcom is to ensure that
the UK broadband market remains as competitive as possible,
allowing customers to choose from a range of deals from various
broadband suppliers. This also means improving the switching
process, allowing customers to move from one supplier to another
seamlessly without any hassle.
- Secure optimal use of spectrum: Ofcom will
continue to encourage the use of white space technology, which uses
the gap between digital TV airwaves to transport other kinds of
data, such as an internet connection for instance. The
regulator is also keen to ensure plenty of space is freed on the
wireless spectrum, the radio waves that broadcast all our data, in
preparation for the Glasgow 2014 Commonwealth Games.
- Promote opportunities to participate: The
regulator wants to ensure that getting in touch with anyone in the
UK is as easy as possible, no matter where they live. To achieve
this Ofcom will be promoting an increase in mobile coverage, and
provide better information to customers about the kind of products
which are available to them.
- Protect consumers from harm: Currently Ofcom
is working with mobile phone suppliers to make bills much clearer
to read, especially when the customer has been charged for calling
0845 or 0844 numbers. They are also working to make 0800 numbers free to dial from mobile phones
by summer 2015.
- Maintain audience confidence in broadcast
content: As part of this category, Ofcom is supporting
work to help keep children safe online. The regulator will be
looking into the parental controls provided by service provider,
and working with the Government to ensure the controls are working
- Contribute to and implement public policy defined by
Parliament: There is a lot of interest from various
European Governments in moving towards a single communications
market across the entire continent. As plans for this move go
ahead, Ofcom will be going over all of the proposals, to make sure
each one supports the interest of UK consumers.