If you're experiencing this frustration then you need to look
into improving your lag - This is the noticeable delay between the
action of the players and the reaction of the server.
Below are 5 easy steps youc an follow to reduce lag. Why not
check out the best broadband deals in your area while you're
Step 1: Upgrade your speeds
Internet speeds of 15-20Mbps (Megabits per second) are
sufficient enough for gaming, as latency has a much greater effect
on your lag than speed. However, in the modern home you could have
several devices connected to the internet at one time. And if you
use the internet for other things like streaming music, watching
movies and working from home, this all puts a strain on your
bandwidth. In this instance you should look at an internet
connection over 20Mbps.
Although superfast speeds are not essential for gaming, fibre
broadband would provide you with the best gaming experience -
giving you a much more stable connection to the internet. Plus,
fast upload speeds are great for streaming services like Twitch or
Our top fibre broadband deals
Find more fibre broadband
Step 2: Do a speed test
Test your internet connection to see what speeds you are
actually getting. Use your main computer, smart phone or tablet to
do this. Run the test at least 3 times to get an average upload and
For gaming, the upload speed is not that important, as this is
how fast you can upload files to the internet. Focus instead on the
download speed. If your download speed is below 10 Mbps then you're
going to get lag in the games you're playing.
Step 3: Improve line connectivity
If you are not using fibre to connect to the internet, then
there are a number of things you can do to improve your line
- Use microfilters on the line from the wall jack to your modem
and phone. This will reduce unwanted noise on the phone line.
- If you have an old router and/or cable modem, then chances are
it's not able to keep up with modern web traffic. Look at replacing
them with a brand recommended by your provider.
- Plug your modem into the wall jack closest to where the phone
line enters your home.
- To reduce noise from other devices e.g. mobile chargers, move
these devices away from your modem.
- Monitor the ADSL light on your modem. If you see the light
blink from time to time, then this could be an indication of an
unstable ADSL line configuration. You should call your broadband
provider to get this resolved.
Step 4: Get off Wi-Fi
For gaming, you should avoid connecting your console or desktop
PC to the internet through Wi-Fi as it limits the bandwidth you can
get. Instead Wi-Fi should be used for your other devices like
laptops, tablets, smart phones etc. and day to day usage.
By connecting your gaming console to the internet via a hard
wire (Ethernet) to your router, your speeds will be at least 10x
faster than through your Wi-Fi connection. However, if Wi-Fi is
your only option, then place your PC or console as close to the
router as possible.
Step 5: Test Latency (Ping)
Run a ping test to determine the quality of your broadband
internet connection. I recommend using http://www.pingtest.net/, the
most popular online speed test tool.
Making sense of the test results:
- A latency/ping number between 1-30ms (milliseconds) is
fantastic and would be the optimal connection for gaming.
- A latency number between 31-60ms are still good. You will have
a small amount of lag in the game, but it won't be that noticeable
depending on the type of game you are playing.
- A latency number of 61-100 is just okay. You are going to have
lag in every single game you play and it's going to be more than
normal. This is going to affect the way you game in quite a
- A latency number of 100ms and higher is terrible and you should
not be gaming on this level of latency.
If latency is an issue, there are a number of possible
solutions, however it's a trial and error process. Work your way
through these solutions to work out the cause of your latency
- If you're gaming on your computer, close all other programs you
are running and windows that you have open. Also make sure you have
no active downloads running in the background.
- Check if anyone in your household is running any bandwidth
hogging services like Netflix in HD, or are also gaming online.
Remember, the more devices/services actively using the internet
will affect your ping rate.
- If you have connected your console to the internet using an
Ethernet cable (As advised in Step 4), then check that the wires
between your router and the wall box are plugged in fully.
- Turn your router and/or modem off and unplug the power cables.
Wait for one minute, then turn it all back on.
- If you have tried all the above solutions and you still have a
high ping rate, then the only thing left to do is contact your
broadband provider (provider contact details can be found here).
They will be able to test and fix any possible issues on their
If there are no faults found, then it's time to consider
For more advice on the best broadband deals available in your
area, call our experts free on 0800 542
4704. We'll make sure you're set up with a broadband
package that will let you get the most out of your games console of