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What is VoIP how do i use it?

Voice over Internet Protocol, or VoIP, is a great way to keep in touch with your friends and family over the internet in exactly the same way you might use a regular landline telephone. Find out more about this terrific service in our VoIP phone FAQ.

By on January 30, 2014 at 13:00 PM
FAQs
Home phone
What is VoIP how do i use it?

What is VoIP?

VoIP stands for Voice over Internet Protocol, although you might have heard it called Voice over Networks, VoN, or Voice over Broadband, VoB. At its most basic a VoIP service is a telephone you can use over the internet. Rather than plugging a phone into your landline, a specially designed handset can be plugged directly into your router to pick up your calls. Many companies can even provide an adaptor which allows any regular home phone to be used over your broadband connection. 

How do I use a VoIP Phone?

It's as easy as using a regular landline phone, just pick up the phone and dial the number you want to talk to. Some VoIP services will also offer a "softphone" option, which uses software on your computer to make the call, such as Skype, so you can either use a simple headset or even your PC's speakers and microphones to hold a conversation. 

Your phone will even have its own phone number, exactly the same as a regular handset, and will ring whenever someone is trying to get in touch with you. There really is no difference. 

Who can I call on a VoIP Phone?

The easy answer is anyone at all. VoIP phone users can dial anyone on any type of telephone or network, the receiver of the call doesn't even need to have any kind of specialised equipment. However one massive benefit of VoIP phones is that calling other VoIP users, no matter where they are in the world, is completely free, meaning you could call relatives from around the globe without spending a penny. 

If you are using a VoIP handset, you don't even have to have your computer on to make and receive calls. As long as your internet connection is turned on you can dial out without the need for a laptop or PC. This also means if anyone is using the computer, a VoIP phone isn't going to interrupt them if it starts ringing while they are online.

Will a VoIP phone call sound the same as a regular one?

When you're calling a regular house phone from your VoIP handset neither you, nor the person you are calling, will notice any difference in quality. On the other hand if you are dialling another VoIP user, more often than not the quality of the call will be much better and clearer. This is because of the way the call is transmitted, via a digital network which allows CD quality sound to be transmitted over the web. 

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