What is VoIP?
VoIP stands for Voice over Internet Protocol, although you might
have heard it called Voice over Networks, VoN, or Voice over
Broadband, VoB. At its most basic a VoIP service is a telephone you
can use over the internet. Rather than plugging a phone into your
landline, a specially designed handset can be plugged directly into
your router to pick up your calls. Many companies can even provide
an adaptor which allows any regular home phone to be used over your
How do I use a VoIP Phone?
It's as easy as using a regular landline phone, just pick up the
phone and dial the number you want to talk to. Some VoIP services
will also offer a "softphone" option, which uses software on your
computer to make the call, such as Skype, so you can either use a
simple headset or even your PC's speakers and microphones to hold a
Your phone will even have its own phone number, exactly the same
as a regular handset, and will ring whenever someone is trying to
get in touch with you. There really is no difference.
Who can I call on a VoIP Phone?
The easy answer is anyone at all. VoIP phone users can dial
anyone on any type of telephone or network, the receiver of the
call doesn't even need to have any kind of specialised equipment.
However one massive benefit of VoIP phones is that calling other
VoIP users, no matter where they are in the world, is completely
free, meaning you could call relatives from around the globe
without spending a penny.
If you are using a VoIP handset, you don't even have to have
your computer on to make and receive calls. As long as your
internet connection is turned on you can dial out without the need
for a laptop or PC. This also means if anyone is using the
computer, a VoIP phone isn't going to interrupt them if it starts
ringing while they are online.
Will a VoIP phone call sound the same as a regular one?
When you're calling a regular house phone from your VoIP handset
neither you, nor the person you are calling, will notice any
difference in quality. On the other hand if you are dialling
another VoIP user, more often than not the quality of the call will
be much better and clearer. This is because of the way the call is
transmitted, via a digital network which allows CD quality sound to
be transmitted over the web.
Our recommended VoIP phone package.