What is Simplifydigital Ofcom accredited for?
We compare over 11,000 broadband, home phone and digital TV
packages and offer comprehensive and accurate information on each
one of our deals. This is why our price comparison calculator has
been re-accredited by Ofcom in 2013.
Visit the Ofcom website for more information about our
At the moment there are six websites that are accredited by
Ofcom for their price comparison engines. This means that these
sites have gone through what Ofcom calls "a rigorous independent
How often does Ofcom audit the sites?
These checks are done regularly to make sure that the websites
are following Ofcom's strict guidelines. The second audit is
conducted 12 months after receiving the award and every 18 months
after that on a rolling basis. As well as this Ofcom will be
performing 'spot checks' every three months, just to make sure
standards are consistantly met.
What does Ofcom look at when auditing the sites?
The audit looks at all the information on the website. It checks
the content for:
- Accessibility. We make sure you can find all the information
you need without having to search through tiny small print.
- Accuracy. We are constantly updating our deals to make sure you
are always shown the latest prices.
- Comprehensiveness. We cover all the information you need to
find the best broadband deal for you. This includes speed, data
usage and the length of the contract.
CEO of Simplifydigital, Charlie Ponsonby, says:
We are very proud of our Ofcom accreditation as it stands for
three key things. First that the choice we offer you is
comprehensive, with the very best deals from all the top UK
providers. Second, reassurance of our depth of expertise and
the knowledge that the information we offer is extremely accurate
and up to date. And third it illustrates our commitment to
giving you the very best independent advice to ensure that we only
recommend the deal that's right for you.
Ofcom consumer protection services
While we always encourage you to reach out to your ISP or to
Simplifydigital for a resolution before resorting to an official
Ofcom complaint, it's good to know that the regulator is on hand to
help should you have an issue with your service and receive no
satisfactory resolution. You can find out more about how to
Ofcom on their website.