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Simplifydigital Web Services

Simplifydigital Web Service is a fast-growing and important part of our overall business and offers corporate customers three key software as a service (SaaS) solutions.

By on November 12, 2014 at 17:00 PM
Corporate
Simplifydigital
Simplifydigital Web Services

Simplifydigital Web Services is a fast-growing and important part of our overall business and offers corporate customers three key software as a service (SaaS) solutions:

  • Retail (deal comparison) SaaS solutions for those clients looking for a clever, multi-channel comparison and sales solution (across online, face-to-face, mobile and contact centre), with a single view of the customer across all channels
  • Objection handling and decisioning SaaS for service providers looking to acquire new customers and upsell to and retain existing customers
  • Data and analytics SaaS to help management teams understand the competitiveness of their product portfolios and to make informed pricing and proposition decisions

Our retail SaaS solutions provide a complete customer sales journey including needs-based customer profiling, deal comparison, checkout (and related cross selling) and post sales care.

The SaaS is fully supported by our account management and training teams who work with our clients to deliver and train-in customised solutions, which are web-based and designed to be extremely easy to integrate with clients' core systems.

Our objection handling and decisioning software allows service providers (e.g. ISPs) to improve their sales conversion and save rates, whilst reducing the cost per sale/cost per save. This is done by comparing the deal on offer (in real time) to all other competing deals available to the customer, in order to understand differences in price and features. The clear presentation of comparative price and features improves objection handling and allows intelligent decisioning (where a sales or retention offer is based on this understanding of the competing deals available to the customer in real time).

Our distinctive approach to comparison and sales is applicable across verticals. As such Simplify Systems provides and is constantly developing clever solutions in TV, broadband, home phone, mobile phone, energy and healthcare.

To learn more about our SaaS capability, please visit www.simplifydigitalwebservices.com

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