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Simplifydigital customer feedback February & March 2014

We love to hear from customers who have used the Simplifydigital website or telephone service to move to a new broadband, phone or TV package. We ask for honest feedback from all our customers so that we can work to make our services even better and share the most recent customer testimonials with you every week.

By on April 11, 2014 at 16:32 PM
Corporate
Simplifydigital
Simplifydigital customer feedback February & March 2014

This feedback was submitted to Simplifydigital by real customers who used the website or telephone switching service to move to a new broadband, home phone or digital TV deal. The customers opted in to having their thoughts shared as a case study, and we thought we'd let you in on what they're saying.

Miss Surjit Kumari
Date: 27/03/2014
It's going really well, and I'm happy with my new service. Michael was really helpful, I couldn't fault him. He gave me all the information I needed and went through the step-by-step process for the installation and what would happen. He was really good and I would easily recommend Simplifydigital.

Mr Anthony Smart
Date: 20/03/2014
Brilliant! My broadband works really well now, because you recommended the right deal. Your Switching Support service is an easy going and relaxed service and everybody is spoke to was friendly.

Mr Tony McCardle
Date: 06/03/2014
The switch was pretty straightforward moving to get a better quality of service with Virgin Media. My agent Phillip gave me all the information I need in one easy conversation, it was very straightforward.

Mr Henry Pugh
Date: 27/02/2014
The switch was very simple, I really didn't do anything at all once I had spoken to you, Michael worked out the best for me and swapped and that was it, saving quite a lot at £30 per month with a service that's very similar

Mrs Kathleen Lucey
Date: 20/02/2014
The switch was flawless and got more speed than quoted! Mark gave all the information needed; it was a very good service.

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