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Cookie Policy

What are cookies? A cookie is a footprint that you leave when you visit a website which is stored on your computer so that your settings can be customised and remembered next time you visit.

Last update: June 03, 2013 at 10:09 AM
Cookie Policy

Cookies help to find out what device you are viewing the page from, for example a desktop computer, a laptop, a tablet or a smartphone so that the browsing experience would be top-notch every time you come back.

Who uses cookies?

The majority of websites use cookies. Simplifydigital does too. For your browsing to go smoothly every time you log in, simply set your browser to accept cookies.

They help to give a better user experience. If there were no cookies, your personalised settings wouldn't be automatically saved for the next time you visit. Cookies also help to improve your online safety.

With cookies we can keep an eye on the stats to improve our service and to keep track of our marketing and measure our performance.

You can view our page without sharing any personal information, if you choose to. To find out everything about how we protect your information, read our Privacy Policy Page.

To find out more about cookies please visit

What information about me will the cookie keep?

Cookies keep information about how you found us - what page you came from, and a number which is unique to you so that your preferences are saved next time you visit us.

Types of Cookies

Session Cookie: Session cookies are created temporarily in your browser's subfolder while you're visiting a website. They allow a site to 'remember' content from page to page, e.g. the app download. These cookies expire when you leave the site or close the browser.

Persistent cookie: Persistent cookie files remain in your browser's subfolder and are activated again once you visit the website that created that particular cookie, e.g. Remember Me. A persistent cookie remains in the browser's subfolder for the duration period set within the cookie's file. They have a defined TTL (Time To Live) and will expire after this time.

List of cookies on

ASP.NET_SessionId,SESS_CUSTOMER_GUID: Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

partnerCookie, referrer, source and ARPT: These are cookies that we are using to track where the customer is coming from.

_utma, _utmb, _utmc, _utmz: These cookies enable the function of Google Analytics, which is used to track a user's shopping activity on the website and enables us to improve website functionality and customer experience.

Accepting and deleting cookies

To ensure the best user experience during your way through on Simplifydigital website you will need to have your cookies enabled. If you decline cookies you may lose some of the beneficial website functions of cookies. No personally identifiable information is stored within cookies. Therefore, we recommend you leave these turned on.

To check if cookies are enabled on your device, please follow the steps below.

Microsoft Internet Explorer

  1. Click on Tools and then Internet Options

  2. Select Privacy tab to view your settings

  3. Move the slider to your preferred settings

Mozilla Firefox

  1. ALT then select tools-> Options

  2. Select Privacy option

  3. History select use custom settings for history to manually manage the cookie settings

Google Chrome

  1. Click Settings

  2. Select 'Content Settings' within Privacy

  3. Select your own preferred settings

Safari for Mac

  1. Click on Safari, then select Preferences

  2. Click Privacy to view Cookie preferences (Note: Safari blocks third-party cookies by default)

Mobile / Tablet Device

  1. Android 2.1: Browser -> Menu -> More -> Settings - Under the Privacy Settings section you can manage the cookies here

  2. Android 4.0/ICS: Open Browser>Menu>Setting>Privacy and Security

Media and PR contacts

Simplifydigital is a leading Ofcom-accredited UK price comparison and switching service for broadband, digital TV and home phone services.

Our in-house PR team can supply experienced spokespeople for media comment.

PR Team


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