Business broadband deals and providers
For tailored business broadband advice, call
Simplifydigital on 0800 542 4704 or visit the Ofcom
business advice website for more information.
In our digital economy, small companies need business-grade
broadband to keep up. But what is the difference between
business broadband and regular residential
broadband? How can you choose the right package for your
company, and what happens if you want to change providers? Read our
top tips on getting the right service.
Top business broadband tips:
- Tip 1: Compare all the available deals in your
area. Dedicated business broadband providers like XLN
Telecom often have the cheapest line rental and broadband deals
for businesses, and big consumer providers like TalkTalk
also offer dedicated business broadband deals, so it's worth
comparing them all to get the best value for money.
- Tip 2: Ensure your package offers the speed,
download allowance and inclusive calls that suit your company's
requirements. Some cheap business broadband deals come with low
download caps, for instance 10GB usage, which may be suitable for
the smallest of companies but in reality is unlikely to go very far
when split between multiple employees all processing orders and
updating your website information. Unlimited business
broadband removes the worry of going over your
allowance. Ensure the speeds are up to scratch too; lots of
employees will require plenty of bandwidth, so aim for a
superfast business broadband service if your
company is more on the medium than small size.
- Tip 3: Ensure your staff and customers are
protected, by business-grade broadband security.
Premium security software often comes included
with business broadband deals, and can protect your company's
sensitive data, along with customer and employee information.
Content backup solutions are also usually
included, so that your files are never completely lost if there's a
blackout or system error.
- Tip 4: Make the most of available extra
services included with your package, like VoIP
support, routers with integrated firewalls, free
storage for your files and complementary email
addresses for your employees.
- Tip 5: Grab some advice from the UK's
independant communications regulator. Ofcom
has put together a comprehensive guide for SMEs without an
extensive knowledge of the broadband industry, to help just about
anyone cut through the jargon and get set up in no time at
How to keep your business broadband up to speed
Getting your business online is not just another way to grow
your business. For thousands of business owners it is the lifeline
of their company, and as such, a reliable and quick broadband
connection is crucial.
However, getting a cost-effective broadband connection installed
and maintained still causes a headache for many small businesses in
the UK. While there are external factors which are out of your
control - for example distance from the phone line exchange and
contention ratio - there are things that you can do to give your
broadband a boost.
Evaluate your location
More than likely, your business internet connection will be a
wireless one. Most people don't realise that wireless signals can
be lost by obstructions like walls and signal strength is dependent
on your position in your office/house. Plus the further away you
are from your router the weaker your signal tends to be and
therefore your connection becomes slower. Give yourself line of
sight to your router and you can improve your signal and internet
Make sure everything is up-to-date
As technology is constantly evolving - modems and routers now
have much faster connections compared to their older models. So if
you have a modem or router which is more than 3 years old, replace
it with a newer version and it can help to give your broadband
speed a kick.
Reduce bandwidth sharing
We've all got frustrated when a webpage takes more than 30
seconds to load, or when a YouTube video begins to buffer mid-way
through. You'll get the full brunt of bandwidth sharing, whether
it's your kids watching ITV Player or your neighbour commandeering
your un-secured network. Bandwidth sharing happens when someone or
something pinches your fast broadband connection and leaves you
with a sluggish connection. A couple of examples include
file-sharing software, running security updates or streaming
videos. These can often run in the background of your PC or laptop,
without you even noticing. So making sure all programmes ask for
permission before they start to run, is a great way to tackle this
issue. Another recommended option is give your broadband network a
passcode so your connection can't be stolen.
Edit browser settings
Often, something as simple as updating your browser can increase
the download speeds of a webpage. Moreover, it's beneficial to
adjust your settings so pop-ups are blocked and search bars aren't
installed as these can all waste your bandwidth and avoiding them
will keep download speeds to a maximum.