There are 60 articles with this tag
posted on 16 January 2013
A recent Ofcom customer service report,
published in December 2012, found Sky Broadband and
Talk to provide the most effective
support.
The service was compared with that of other major broadband
providers, including BT, Virgin Media and TalkTalk (Ofcom report,
Dec 2012).
It's good news for Sky customers, and a possible reason to
switch to S... [read more]
posted on 19 December 2012
The Ofcom complaint list of internet providers
showed TalkTalk as receiving the most
complaints.
Now, Orange has replaced TalkTalk at the top
for customer complaints.
More Orange customers than ever have been complaining about the
withdrawal of promised free broadband this year.
Orange, now known as part of EE, offered a free
broadband serv... [read more]
posted on 03 December 2012
This time 20 years ago, the first text message
was sent, simply saying 'Merry Christmas.'
That was the humble beginning for one of the most useful methods
of communication that is still going strong today.
An estimated 150bn text messages had been
sent in 2011, just one example of the convenience
and popularity of text messaging.
However, d... [read more]
posted on 23 November 2012
Communications regulator Ofcom is considering
proposals for the launch of white space devices for rural
broadband.
White space is the frequency used for TV
broadcasting.
Within the radio spectrum gaps are overlooked, making it a
possible use for providing broadband and Wi-Fi in
rural areas.
White space, as a low-frequency radio wave, can al... [read more]
posted on 31 August 2012
Mobile network operator O2 UK
(Telefonica) has warned it plans to lodge a
complaint at the Competition Appeals Tribunal
(CAT), as it aims to halt Everything
Everywhere who own Orange UK and
T-Mobile, from an early roll out of
superfast 4G mobile broadband services over their
existing 1800MHz radio spectrum.
Telecoms watchdog, Ofcom recently g... [read more]
posted on 11 July 2012
Some of you might remember that 4G comes
packaged with a few problems, mainly for those who enjoy
DTT (digital terrestrial television), seeing as
the signals between the two might cause interference and
disruptions to the services.
What to do, what to do, Ofcom and the UK
Government pondered until Ed Vaizey MP revealed
the latest scheme to di... [read more]
posted on 02 July 2012
According to Helen Goodman, the Shadow Minister
for Media, the UK Government and Ofcom should
hurry up to come up with solutions as to what should be done with
2m UK households which use Freeview (digital TV)
and the potential interference 4G mobile broadband services might
cause.
It has been found that the upcoming auction of the 800MHz
spec... [read more]
posted on 04 April 2012
Good news comes to the UK's mobile and landline phone owners as
Ofcom has proposed making calls to numbers such as
0800 and 116 completely free across the
board.
At the moment, some ISPs allow dialling these numbers at no cost,
while others charge. In a nutshell, consumers consider the whole
process confusing, especially when dialling these n... [read more]
posted on 14 March 2012
Good news comes to the world of 4G as Ofcom
today "provisionally" gave the ok-go to T-Mobile
and Orange (owned by Everything
Everywhere) to use its existing 1800MHz radio spectrum in
order to rollout 4G mobile broadband based on either LTE or
WiMAX.
As a quick reminder, 4G is also known as the fourth generation
portable internet, and it is ho... [read more]
posted on 08 March 2012
Ofcom's Mott MacDonald has recently published an interesting
report, which found that train passengers may also benefit from the
regulator's spectrum auction necessary for the deployment of
4G mobile broadband, if an
"obligation" to blanket the "rail
corridor" with the next generation internet services
in future licenses gets the green light.
... [read more]