Sky
Sky

TV Size: M+ (with V HD box and HD subscription) & Broadband 100Mb & Phone Size: M

Virgin Media package information

ONLINE EXCLUSIVE: Get 6 months half price Broadband and TV and a free instal when you bundle all three of your services. Also comes with a free wireless router.

  • Broadband100 Mbps Unlimited/month
  • Contract18 months
  • Inclusive callsWeekend
  • Monthly cost£16.13 for 6 months then £32.25
  • TV channels118, 6 in HD
  • 1st year cost£290.28
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Product summary

Cost summary

  • Activation Fee: £30.00
  • Installation Fee: £49.95
  • Equipment cost: £0.00
  • Line rental: £13.90
  • Total first year cost (including line rental):
    1. Including upfront costs: £537.03
    2. Excluding upfront costs: £457.08
  • Contract length: 18 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Not Available
  • Large print bill: Available, Free
See available extras

Product details

Broadband

Virgin Media Wireless N Router

Virgin Media Wireless N Router

Broadband package

  • Download speed: Up to 100 Mbps
  • Download limit: Unlimited/month
  • Traffic management policy: Virgin Media manage traffic throughout the day by applying two caps. If a customer downloads 20GB between 10am and 3pm, their speed will be set to 50Mb for 5 hours. If they download 10GB between 4pm and 9pm then their speed will be set to 50Mb for 5 hours.
  • Fair usage policy: No Fair Usage Policy.

Technical info

  • Upload speed: 10 Mbps
  • Router: Virgin Media Wireless N Router
  • WiFi standard: N
  • 24/7 Tech support: Yes
  • Tech support cost: Free from your Virgin Media phone, up to 5p/min
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK, India

Technical info

  • Security software: Yes
  • Security software cost: Virgin Media Security offers protection for up to three PCs with the latest in Anti-Virus and Anti-Spyware technology, you can shedule scans and receive regular updates on the latest threats. Identity Protection and Anti-Phishing software keep your personal details safe, and alerts you about fraudulent websites that might try to steal your credit card details. Parental Controls ensure your children only view appropriate content, while the advanced firewall protects the whole family from hackers accessing your PC. Not compatible with Macs.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: No
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Digital TV

V HD Box

V HD Box

TV package

  • Broadcast channels:
  • HD channels: 6
  • Broadcast hours on HD: Over 4,000 Hours a month
  • 3D TV available: Customers taking a HD box from Virgin can get 3D as part of the TV on demand service from Virgin Media. Simply pay for what you watch.

Set top box

  • Box: V HD Box
  • Recordable: No
  • Memory size: 0
  • Recording hours (SD): 0
  • HD compatible: Yes
  • Number of tuners: 1
  • Ownership note: The V HD Box remains the property of Virgin Media. Repairs and replacement are carried out free of charge.

On demand

  • Available: Yes
  • Summary: Catch up TV from: BBC iPlayer, ITV Player; 4OD and demand5 are free with all packages.

    Sky Anytime (included with TV XL only) includes a selection from Sky's on-demand library.

    Music and Movies on demand: chose from a wide range of SD and HD movies from 99p and music videos from 20p (free with TV XL).

    TV Choice library offers series from Channel 4, BBC, ITV, HBO, Warner Bros, Living, Virgin 1 and MTV, much in high definition (Free with TV XL, some content included with TV L)
  • Additional information: Catch up with your favourite programs from BBC iPlayer, ITV Net Player, Channel 4OD & Demand 5 - all free with Virgin Media TV packages
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Home phone

Home phone included

Phone package

  • Call plan summary:
  • Weekend call included
  • Call plan description:

    Virgin Phone Size: M is perfect if you make the majority of your calls at the weekend:

    • Make free calls to UK local and national landlines during the weekend.
    • Weekend - Midnight Friday to Midnight Sunday.
    • Daytime and evening calls cost 9.94p/min to local and national numbers.
    • Calls to Virgin Mobile customers are free within plan.

  • Line rental: Payable to Virgin Media at £13.90 per month

Call features

  • Anon caller reject: £2.70/month
  • Call diversion: £2.25/month
  • Call waiting: £2.25/month
  • Reminder call: £2.25/month
  • Ring back: £2.25/month
  • 3 way calling: £2.25/month
  • Text message: 10.22p/message
  • Voicemail Plus: £2.25/month

Call pricing

  • Free call duration: 60 minutes
  • Connection charge: £14.94
  • Billing: Virgin Media round up customers to the next whole minute.
  • Standard Voicemail: Free
  • Caller display: £2.25/month
  • 141 withhold number: Free
  • Automatic withhold: Free
  • UK landline call rates:
     DayEveW'end
    Local9.94p9.94p0.00p
    National9.94p9.94p0.00p
    National9.94p9.94p0.00p
  • UK mobile call rates:
     DayEveW'end
    O219.35p14.25p14.25p
    Vodafone19.35p14.25p14.25p
    T-Mobile19.35p14.25p14.25p
    Orange19.35p14.25p14.25p
    331.61p24.46p24.46p
    Virgin19.35p14.25p0.00p
  • Other countries:
    Find out the call cost: Show
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