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TV Size: M+ (with TiVo 1TB box) & Broadband 30Mb & Phone Size: M

Virgin Media package information

Online only: 9 months discount on the Essential Collection, get £13 off for 9 months . Free installation for TV, broadband and phone bundles.

  • Broadband30 Mbps Unlimited/month
  • Contract18 months
  • Inclusive callsWeekend
  • Monthly cost£13.00 for 9 months then £26.00
  • TV channels109, 6 in HD
  • 1st year cost£195.00
Go to siteOr call us 0800 542 4704

Product summary

Cost summary

  • Activation Fee: £0.00
  • Installation Fee: £0.00
  • Equipment cost: £0.00
  • Line rental: £14.99
  • Total first year cost (including line rental):
    1. Including upfront costs: £374.88
    2. Excluding upfront costs: £374.88
  • Contract length: 18 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Not Available
  • Large print bill: Available, Free
See available extras

Product details

Broadband

Virgin Media Superhub

Virgin Media Superhub

Broadband package

  • Download speed: Up to 30 Mbps
  • Download limit: Unlimited/month
  • Traffic management policy: Virgin Media manage traffic throughout the day by applying two caps. If a customer downloads 7GB between 10am and 3pm, their speed will be set to 12Mb for 5 hours. If they download 3.5GB between 5pm and 10pm then their speed will be set to 12Mb for 5 hours.
  • Fair usage policy: No Fair Usage Policy.

Technical info

  • Upload speed: 3 Mbps
  • Router: Virgin Media Superhub
  • WiFi standard: N
  • 24/7 Tech support: Yes
  • Tech support cost: Free from your Virgin Media phone, up to 5p/minute
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK, India

Technical info

  • Security software: Yes
  • Security software cost: Protect your PC and your family with Virgin Media Security. It stops internet nasties like viruses and spyware before they reach you. Not compatible with Macs.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: No
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Digital TV

TiVO 1TB Box

TiVO 1TB Box

TV package

  • Broadcast channels:
  • HD channels: 6
  • Broadcast hours on HD: Over 4,000 Hours a month
  • 3D TV available: Customers taking a HD box from Virgin can get 3D as part of the TV on demand service from Virgin Media. Simply pay for what you watch.

Set top box

  • Box: TiVO 1TB Box
  • Recordable: Yes
  • Memory size: 1000
  • Recording hours (SD): 500
  • HD compatible: Yes
  • Number of tuners: 3
  • Ownership note: The TiVo Box remains the property of Virgin Media. Repairs and replacement are carried out free of charge.

On demand

  • Available: Yes
  • Summary: Catch up TV from: BBC iPlayer, ITV Player; 4OD and demand5 are free with all packages.

    Sky Anytime includes a selection from Sky's on-demand library.

    Music and Movies on demand: chose from a wide range of SD and HD movies from 99p and music videos from 20p (free with TV XL).

    TV Choice library offers series from Channel 4, BBC, ITV, HBO, Warner Bros, Living, Virgin 1 and MTV, much in high definition..
  • Additional information: Virgin Media packages include access to Catch Up TV from the last seven days including:
    BBC iPlayer
    ITV Player
    4oD
    Demand 5
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Home phone

Home phone included

Phone package

  • Call plan summary:
  • Weekend call included
  • Call plan description:

    Virgin Phone Size: M is perfect if you make the majority of your calls at the weekend:

    • Make free calls to UK local and national landlines during the weekend.
    • Weekend - Midnight Friday to Midnight Sunday.
    • Daytime and evening calls cost 9.94p/min to local and national numbers.
    • Calls to Virgin Mobile customers are free within plan.

  • Line rental: Payable to Virgin Media at £14.99 per month

Call features

  • Anon caller reject: £2.70/month
  • Call diversion: £2.25/month
  • Call waiting: £2.25/month
  • Reminder call: £2.25/month
  • Ring back: £2.25/month
  • 3 way calling: £2.25/month
  • Text message: 10.22p/message
  • Voicemail Plus: £2.25/month

Call pricing

  • Free call duration: 60 minutes
  • Connection charge: 14.94 p
  • Billing: Virgin Media round up customers to the next whole minute.
  • Standard Voicemail: Free
  • Caller display: £2.25/month
  • 141 withhold number: Free
  • Automatic withhold: Free
  • UK landline call rates:
     DayEveW'end
    Local9.94p9.94p0.00p
    National9.94p9.94p0.00p
    National9.94p9.94p0.00p
  • UK mobile call rates:
     DayEveW'end
    O219.35p14.25p14.25p
    Vodafone19.35p14.25p14.25p
    T-Mobile19.35p14.25p14.25p
    Orange19.35p14.25p14.25p
    331.61p24.46p24.46p
    Virgin19.35p14.25p0.00p
  • Other countries:
    Find out the call cost: Show
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Go to siteOr call us 0800 542 4704

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