Sky
Sky

TV Size: L (with TiVo 500GB box) & Broadband 60Mb & Phone Size: XL

Virgin Media package information

ONLINE EXCLUSIVE: Get 6 months half price Broadband and TV and a free instal when you bundle all three of your services. Also comes with a free wireless router.

  • Broadband60 Mbps Unlimited/month
  • Contract18 months
  • Inclusive callsDay, Evening, Weekend
  • Monthly cost£26.75 for 6 months then £45.50
  • TV channels161, 6 in HD
  • 1st year cost£433.50
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Product summary

Cost summary

  • Activation Fee: £0.00
  • Installation Fee: £0.00
  • Equipment cost: £0.00
  • Line rental: £13.90
  • Total first year cost (including line rental):
    1. Including upfront costs: £600.30
    2. Excluding upfront costs: £600.30
  • Contract length: 18 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Not Available
  • Large print bill: Available, Free
See available extras

Product details

Broadband

Virgin Media Superhub

Virgin Media Superhub

Broadband package

  • Download speed: Up to 60 Mbps
  • Download limit: Unlimited/month
  • Traffic management policy: Virgin Media manage traffic throughout the day by applying two caps. If a customer downloads 10GB between 10am and 3pm, their speed will be set to 30Mb for 5 hours. If they download 5GB between 4pm and 9pm then their speed will be set to 30Mb for 5 hours.
  • Fair usage policy: No Fair Usage Policy.

Technical info

  • Upload speed: 6 Mbps
  • Router: Virgin Media Superhub
  • WiFi standard: N
  • 24/7 Tech support: Yes
  • Tech support cost: Free from your Virgin Media phone, up to 5p/minute
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK, India

Technical info

  • Security software: Yes
  • Security software cost: Protect your PC and your family with Virgin Media Security. It stops internet nasties like viruses and spyware before they reach you. Not compatible with Macs.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: No
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Digital TV

TiVo 500Gb Box

TiVo 500Gb Box

TV package

  • Broadcast channels:
  • HD channels: 6
  • Broadcast hours on HD: Over 4,000 Hours a month
  • 3D TV available: Customers taking a HD box from Virgin can get 3D as part of the TV on demand service from Virgin Media. Simply pay for what you watch.

Set top box

  • Box: TiVo 500Gb Box
  • Recordable: Yes
  • Memory size: 500
  • Recording hours (SD): 250
  • HD compatible: Yes
  • Number of tuners: 3
  • Ownership note: The TiVo Box remains the property of Virgin Media. Repairs and replacement are carried out free of charge.

On demand

  • Available: Yes
  • Summary: Catch up TV from: BBC iPlayer, ITV Player; 4OD and demand5 are free with all packages.

    Sky Anytime (included with TV XL only) includes a selection from Sky's on-demand library.

    Music and Movies on demand: chose from a wide range of SD and HD movies from 99p and music videos from 20p (free with TV XL).

    TV Choice library offers series from Channel 4, BBC, ITV, HBO, Warner Bros, Living, Virgin 1 and MTV, much in high definition (Free with TV XL, some content included with TV L).
  • Additional information: Catch up with your favourite programs from BBC iPlayer, ITV Net Player, Channel 4OD & Demand 5 - all free with Virgin Media TV packages
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Home phone

Home phone included

Phone package

  • Call plan summary:
  • Daytime call included
  • Evening call included
  • Weekend call included
  • Call plan description:

    Virgin Phone Size: XL comes with inclusive calls to local and national numbers at all times of day:

    • Calls to Virgin Mobile customers are free within plan.

  • Line rental: Payable to Virgin Media at £13.90 per month

Call features

  • Anon caller reject: £2.70/month
  • Call diversion: £2.25/month
  • Call waiting: £2.25/month
  • Reminder call: £2.25/month
  • Ring back: £2.25/month
  • 3 way calling: £2.25/month
  • Text message: 10.22p/message
  • Voicemail Plus: £2.25/month

Call pricing

  • Free call duration: 60 minutes
  • Connection charge: £19.94
  • Billing: Virgin Media round up customers to the next whole minute.
  • Standard Voicemail: Free
  • Caller display: £2.25/month
  • 141 withhold number: Free
  • Automatic withhold: Free
  • UK landline call rates:
     DayEveW'end
    Local0.00p0.00p0.00p
    National0.00p0.00p0.00p
    National0.00p0.00p0.00p
  • UK mobile call rates:
     DayEveW'end
    O219.35p14.25p14.25p
    Vodafone19.35p14.25p14.25p
    T-Mobile19.35p14.25p14.25p
    Orange19.35p14.25p14.25p
    331.61p24.46p24.46p
    Virgin0.00p0.00p0.00p
  • Other countries:
    Find out the call cost: Show
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Go to siteOr call us 0800 542 4704

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