Sky
Sky

Post Office Broadband Extra

Post Office package information

Broadband Extra is the broadband service from the Post Office which gives you speeds of up to 8Mb, with an unlimited usage allowance.

  • Speed (up to)8 Mbps
  • Contract12 months
  • DownloadsUnlimited/month
  • Monthly cost£8.15
  • 1st year cost£97.80
Go to siteOr call us 0800 542 4704

Product summary

Cost summary

  • Activation Fee: £0.00
  • Installation Fee: £0.00
  • Equipment cost: £0.00
  • Line rental: £13.25
  • Total first year cost (including line rental):
    1. Including upfront costs: £256.80
    2. Excluding upfront costs: £256.80
  • Contract length: 12 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Available, Free
  • Large print bill: Available, Free
See available extras

Product details

Broadband

Post Office Wireless Router

Post Office Wireless Router

Broadband package

  • Download speed: Up to 8 Mbps
  • Download limit: Unlimited/month
  • Traffic management policy: Traffic is prioritised at peak times to manage the service to customers. During busy periods, priority is given to traffic such as VoIP (i.e. SkyPE) browsing and email, gaming, and streaming. Applications that require downloading of large files can be slower during these times. Downloads taking place between midnight and 8am do not contribute towards a customer's download allowance.
  • Fair usage policy: If the service is used excessively in any month (up to five months) in any 12 month period, the Post Office will ask you to limit your usage. After such warning should excessive usage continue for a third or sixth successive month, the Post Office will contac you to warn of cancellation of service. Any outstanding payments will be due under the agreement.

Technical info

  • Upload speed: 0.448 Mbps
  • Router: Post Office Wireless Router
  • WiFi standard: G
  • 24/7 Tech support: Yes
  • Tech support cost: Up to 5p/minute, depending on provider
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK

Technical info

  • Security software: Yes
  • Security software cost: PC security suite includes email protection and parental controls.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: Yes
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Go to siteOr call us 0800 542 4704

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