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O2 Home Broadband 'The Basics' & Anytime Calls

O2 package information

This package is perfect for the light broadband user and heavy home phone user. Comes with speeds of up to 20Mb and free ANYTIME calls to UK landlines.

  • Broadband16 Mbps 20 GB/month
  • Contract12 months
  • Inclusive callsDay, Evening, Weekend
  • 1st year cost£162.00
Go to siteOr call us 0800 542 4704

Product summary

Cost summary

  • Activation Fee: £25.53
  • Installation Fee: £0.00
  • Equipment cost: £0.00
  • Line rental: £16.50
  • Total first year cost (including line rental):
    1. Including upfront costs: £385.53
    2. Excluding upfront costs: £360.00
  • Contract length: 12 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Available, Free
  • Large print bill: Available, Free
See available extras

Product details

Broadband

O2 Wireless Box II

O2 Wireless Box II

Broadband package

  • Download speed: Up to 16 Mbps
  • Download limit: 20 GB/month
  • Traffic management policy: Traffic is prioritised at peak times to manage the service to customers. During busy periods, priority is given to traffic such as VoIP (i.e. Skype) browsing and email, gaming, and streaming. Streaming protocols optimised to 800kbps and P2P is shaped to 50kbps at peak times and to 100kbps at other times. When a customer reaches their data allowance, they are given a warning, after which access speed is managed to 256kbit/s for the rest of the billing month.
  • Fair usage policy: If you use more than 20GB in any month, O2 will give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity don’t decrease in line with O2's instructions after the warning, O2 may terminate or suspend your Services.

Technical info

  • Upload speed: 1.3 Mbps
  • Router: O2 Wireless Box II
  • WiFi standard: G
  • 24/7 Tech support: Yes
  • Tech support cost: Free from landlines. Calls from mobiles may vary.
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK

Technical info

  • Security software: Yes
  • Security software cost: McAfee Security included for one PC.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: Yes
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Home phone

Home phone included

Phone package

  • Call plan summary:
  • Daytime call included
  • Evening call included
  • Weekend call included
  • Call plan description:

    O2 Anytime calling plan gives you free calls at all times of the day to UK local and national landlines:

    • You also get 600 minutes included to call international numbers.
    • 600 minutes to make free calls to 0845/0870 numbers are also included.
  • Line rental: Payable to O2 at £16.50 per month

Call features

  • Anon caller reject: £1.79/month
  • Call diversion: £1.79/month
  • Call waiting: £1.79/month
  • Reminder call: £1.79/month
  • Ring back: 20.4p/use
  • 3 way calling: £1.79/month
  • Text message: 10.2p/message
  • Voicemail Plus:

Call pricing

  • Free call duration: 60 minutes
  • Connection charge: £12.80
  • Billing: O2 round customers up to the next whole minute.
  • Standard Voicemail: £1.02/month
  • Caller display: £1.79/month
  • 141 withhold number: Free
  • Automatic withhold: Free
  • UK landline call rates:
     DayEveW'end
    Local0.00p0.00p0.00p
    National0.00p0.00p0.00p
    National0.00p0.00p0.00p
  • UK mobile call rates:
     DayEveW'end
    O29.20p7.20p7.20p
    Vodafone9.20p7.20p7.20p
    T-Mobile9.20p7.20p7.20p
    Orange9.20p7.20p7.20p
    39.20p7.20p7.20p
    Virgin22.50p20.40p20.40p
  • Other countries:
    Find out the call cost: Show
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Go to siteOr call us 0800 542 4704

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