Sky
Sky

Broadband and Anytime Calls

BT package information

Get a free anytime calls for a year.Comes with a free BT Home Hub, free security and free BT Home Hub 3 router.

  • Broadband16 Mbps 10 GB/month
  • Contract18 months
  • Inclusive callsDay, Evening, Weekend
  • 1st year cost£156.00
Go to siteOr call us 0800 542 4704

Product summary

Cost summary

  • Activation Fee: £0.00
  • Installation Fee: £0.00
  • Equipment cost: £6.95
  • Line rental: £14.60
  • Total first year cost (including line rental):
    1. Including upfront costs: £338.15
    2. Excluding upfront costs: £331.20
  • Contract length: 18 months

Products included

Accessibility features

  • Braille bill: Available, Free
  • Audio bill: Not Available
  • Large print bill: Available, Free
See available extras

Product details

Broadband

BT Home Hub 3

BT Home Hub 3

Broadband package

  • Download speed: Up to 16 Mbps
  • Download limit: 10 GB/month
  • Traffic management policy: P2P traffic is slowed down during peak times, this is typically between:
    Weekdays: 4pm - 12pm
    Weekends: 9am - 12pm
    All other services, content, applications or protocols remains unrestricted by traffic management.
  • Fair usage policy: BT will email you when you are approaching your usage limit. Customers that exceed their usage allowance will be charged for overuse, this is currently set at £1 per additional GB.

Technical info

  • Upload speed: 0.448 Mbps
  • Router: BT Home Hub 3
  • WiFi standard: N
  • 24/7 Tech support: Yes
  • Tech support cost: Free from landlines
  • Apple Mac compatible: Yes
  • Tech support for Apple Mac: Yes
  • Call centre location(s): UK, India

Technical info

  • Security software: Yes
  • Security software cost: BT NetProtect Plus from McAfee keeps you protected from viruses, hackers, spyware and identity theft. SiteAdvisor is included with a traffic light rating system letting customers know where it's safe to go online. Protection is included for up to 7 PCs. BT Family Protection is free for all customers, this enables site blocking, time limitations and instant alerts when website access is attempted and when confidential information is posted. This is free for 3 months but costs £3.49 per month thereafter.
  • Antivirus: Yes
  • Firewall: Yes
  • Parental control: Yes
  • Anti spyware: Yes
  • Anti phishing: Yes
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Home phone

Home phone included

Phone package

  • Call plan summary:
  • Daytime call included
  • Evening call included
  • Weekend call included
  • Call plan description:

    BT Unlimited Anytime Plan allows you to call UK local and national landlines for free at anytime for up to 60 mins per call:

    • Calls to mobiles at the weekend are charged at 11.3p/min during the day and 5.3p/min during the evenings.

  • Line rental: Payable to BT at £14.60 per month

Call features

  • Anon caller reject: £4.30/month
  • Call diversion: £3.15/month
  • Call waiting: £3.15/month
  • Reminder call: £3.15/month
  • Ring back: £3.15/month
  • 3 way calling: £3.15/month
  • Text message: 10.5p/message
  • Voicemail Plus: £9.30/quarter

Call pricing

  • Free call duration: 60 minutes
  • Connection charge: £13.10
  • Billing: BT round customers up to the next whole minute.
  • Standard Voicemail: Free
  • Caller display: Free
  • 141 withhold number:
  • Automatic withhold:
  • UK landline call rates:
     DayEveW'end
    Local0.00p0.00p0.00p
    National0.00p0.00p0.00p
    National0.00p0.00p0.00p
  • UK mobile call rates:
     DayEveW'end
    O211.30p5.30p5.30p
    Vodafone11.30p5.30p5.30p
    T-Mobile11.30p5.30p5.30p
    Orange11.30p5.30p5.30p
    311.30p5.30p5.30p
    Virgin11.30p5.30p5.30p
  • Other countries:
    Find out the call cost: Show
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Go to siteOr call us 0800 542 4704

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