TalkTalk has today revealed its quarterly results for Q1 (ending
last March) and apparently things are looking up
for the provider and its child firm, AOL.
You might recall that the ISP was losing out on subscribers
while Ofcom's customer satisfaction surveys constantly ranked the
firm at the very bottom of the food chain.
During Q1, TalkTalk saw another fixed-line broadband
subscriber drop of 13,000 (which is much
softer than 43,000 during the quarter before).
This means that currently TalkTalk's customer base reaches
According to the ISP, part of the reason why things are looking
brighter is the fact that it started offering superfast fibre
broadband. This move managed to score the supplier 4,000 new
customers during the quarter.
In a statement supporting the results, Dido
Harding, head of TalkTalk, said:
"We will achieve our growth and margin targets through
continued expansion of our network, further operating efficiencies,
adding more services to become a genuine quad play, growing scale
in our business to business operations and increasing our sales of
"We believe the successful implementation of this strategy,
supported by our financial strength, will deliver significant
customer and shareholder value."
Meanwhile, TalkTalk still plans to go ahead with the launch of
YouView. This is scheduled for the summer - think
Q2 or Q3.