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TalkTalk to refund customers who were wrongly billed

Published By      Last updated on 04 November 2010

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Following on from our story yesterday, it seems that the TalkTalk customers who were wrongly billed by the provider are in line for a refund.

It was reported that Ofcom received over 1,000 complaints from TalkTalk customers who were wrongly billed for services that they didn't even have.

Robert Hammond, of watchdog Consumer Focus, said...

"It is shocking that it has taken the intervention of the regulator for TalkTalk and Tiscali UK to play fair with their customers."

The broadband, home phone and now, mobile provider have being told to sort the issue out by the 2nd of December of face a fine of up to 10% of the company's turnover.

Categories: Digital Bundles

Tags: Ofcom  TalkTalk 

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