The concept of free broadband was pioneered by
TalkTalk with its 'free broadband for all' package in
2006. Many other broadband providers have now followed suit with
their own free broadband or low cost broadband packages.
Whilst the broadband may be 'free', it does need to be purchased
as part of a package from the broadband provider -
for example, with a home phone or digital TV service.
Simplifydigital's top ten things to look out for when
considering a free broadband deal
1. The great free broadband deals that are
advertised may not be available due to a lack of availability in
your area. Use our broadband postcode checker above to find out
what's available.
2. Don't be seduced by headline cheap broadband
and free broadband deals that don't deliver your broadband
requirements and lock you into a long term contract with your
broadband ISP.
3. The broadband speed advertised by your ISP
may not be the broadband speed that you actually receive. Tell us
your postcode and we'll give you an estimate of your likely
broadband speed.
4. Watch out for big hikes in the price you pay
for your broadband deal after the end of the introductory broadband
deal period.
5. Advertised broadband deals may not apply for
existing broadband customers.
6. The cost of line rental may not be included
in the headline broadband deal price. We always show you the cost
of the line rental in our broadband comparisons.
7. There may be excess charges with your free
broadband package for exceeding your internet usage allowance.
8. Watch out for premium rate charges for
making technical help calls to your broadband provider's helpline
number.
One phone call to the AOL Broadband helpdesk could cost a lot more
than you think. Broadband providers call centres offer a useful
point of contact if we are in need of rescue with our broadband.
But some calls are charged at national rate and
others at local rate. AOL Broadband charge calls to their helpline
at national rate as do Be Broadband and Sky Broadband. BT Broadband
and Virgin Media Broadband both charge at the local call rate.
9. Don't pay more than you have to for your
broadband services. The cheapest deals can often be found by
bundling free broadband with your digital TV or home phone.
10. Bear in mind that a mobile broadband
service may offer a better solution than the home broadband
alternative if you use your laptop away from home.
Free broadband sounds great but as we all know you don't always
get something for nothing. Free broadband is normally offered by
broadband providers with other bundled services such as home phone
and digital TV.
If you are currently paying for your broadband, home phone and
digital TV separately and you are with a different provider for
each service, you could actually save money if you bundle all your
services together. If you save on your digital TV, home phone and
get free broadband, it may work out cheaper for you overall.
Don't forget you still need to consider BT landline
rental at around £11 - £12 a month and any other
additional charges your broadband provider may include - this could
be a fee for a home broadband wireless router for example.
Sky Broadband offers free broadband with Sky
Talk home phone - providing you also subscribe to one of its
digital TV packages. With up to 2Mbps download speed and a 2GB
usage allowance, it might not be the best broadband deal for
everyone, but for normal internet use it would be fine. Of course
the best thing is that as well as a decent broadband connection you
also enjoy Sky Digital's TV channels. For the Sky Talk home phone
service you will need to add Sky Talk line rental for £11 per month
or pay your line rental to BT.
The 2GB usage allowance with Sky's free
broadband offer may be a problem to broadband users who want to use
their broadband package to download movies or large files onto
their PC or laptop.
With this is mind it shows that even the best sounding free
broadband or cheap broadband deals have limitations that may not
suit everyone.