Ever had the niggling sensation that something is up with your
Sky broadband, home phone or digital TV connection, but you're not
sure what? That's where the free service checker tool comes in!
Sometimes issues like bad weather, essential engineering work
and service outages can affect your Sky TV signal, broadband
connection or home phone service. The quickest way to check for any
current issues with the Sky network, is to use the free service
checker tool on Sky's website.
How to use the Sky Service checker tool
- Visit http://servicestatus.sky.com/uk
- See if there is a current reported issue, and any advice about
dealing with it, on the web page
- An orange or red light will show an issue with a particular
part of the service, whereas a green light shows that the service
is considered to be working fine
- Follow any advice offered by Sky in order to resolve the
You can see when the issue was last updated, check for
assistance or tips from other Sky users on the Sky help forum, or
contact Sky directly for further assistance.
Read our guide on how to troubleshoot digital TV reception